RETURN & LIMITED WARRANTY POLICY
Motion Horizons LLC
Effective Date: December 1, 2025
This Return & Limited Warranty Policy (“Policy”) applies to products purchased directly from Motion Horizons LLC through https://bolthunter.io or Kickstarter.
(“Products”). This Policy is incorporated by reference into our Terms of Use.
1. Returns (Customer Satisfaction)
1.1 Standard Return Window (60 Days)
We accept returns within sixty (60) days of delivery, provided that:
The Product is in good, like-new condition
The Product is fully functional
The Product and all included accessories and packaging are included and returned together
The Product is in a condition that can be resold without refurbishment, as determined by Motion Horizons LLC after inspection
Unless the return is due to our error, the customer is responsible for return shipping costs. We recommend using a tracked and insured shipping method. You are responsible for the Product until it is received by us.
1.2 Extended Evaluation Window (Up to 6 Months With Written Approval)
We understand that lightning photography depends on conditions that may not occur within 60 days.
If you do not have a reasonable opportunity to evaluate the Product due to a lack of lightning or suitable conditions, Motion Horizons LLC may, in writing and at our sole discretion, approve an extension of the return window up to six (6) months from date of request. Additional requests may be made if you still do not have a reasonable opportunity to evaluate the Product by the end of the extension period. Requests must be made prior to the expiration of a valid evaluation window.
Any extension must be approved in writing by Motion Horizons LLC. All return eligibility requirements in this Policy continue to apply during any approved extension, including the requirement that the Product remain in new, re-sellable condition without refurbishment.
Requests for extensions should be made by email at info@bolthunter.io.
1.3 Return Inspection and Refunds
All returned Products are inspected upon receipt. If the return is approved, a refund will be issued to the original payment method.
If the Product does not meet return eligibility requirements, we may deny the return or issue a partial refund. Refund timing depends on inspection and your payment provider.
2. One-Year Limited Warranty
2.1 Warranty Coverage
Motion Horizons LLC warrants that the Product will be free from defects in materials and workmanship under normal use for one (1) year from the original date of purchase (“Warranty Period”).
This warranty applies to all components of the Product, including accessories, for the full Warranty Period.
Proof of purchase is required to obtain warranty service.
2.2 Warranty Remedies
If a valid warranty claim is approved, Motion Horizons LLC will, at its discretion:
Repair the Product
Replace the Product with a new or equivalent unit
Refund the purchase price
This is the exclusive remedy under this warranty.
For valid warranty claims:
You pay shipping to Motion Horizons LLC
We pay return shipping to you
2.3 Transferability
This warranty is transferable to a subsequent owner within the original one-year Warranty Period, provided that proof of original purchase is available.
3. Rain Resistance and Environmental Exposure
The Product is rain resistant, not waterproof.
“Rain resistant” means the Product is designed to withstand light to moderate rain exposure during normal outdoor use when properly installed and reasonably protected.
The Product is not:
Waterproof
Submersible
Designed for prolonged exposure to heavy rain, pooling water, or immersion
Despite weather sealing, the Product, camera, lenses, cables, and any other accessories should be protected from excessive rain and moisture. No environment or usage scenario completely eliminates risk.
4. What This Warranty Does NOT Cover
This warranty does not cover damage caused by or resulting from:
Water intrusion beyond normal rain exposure
Submersion, heavy rain saturation, condensation, or liquid ingress
Saltwater exposure, corrosion, or environmental contamination
Drops, impacts, crushing, or physical damage
Abuse, misuse, negligence, or accidents
Use outside the intended purpose
Modification, alteration, or repair by anyone other than Motion Horizons LLC
Damage caused by other equipment (including cameras, mounts, cables, or accessories)
Cosmetic damage that does not affect functionality
5. Permitted Limited Access (Bottom Plate Only)
Customers are permitted to remove the bottom plate only for the purpose of replacing the bottom cover in the event of accidental damage to the camera shoe mount.
No other access is permitted.
Opening, probing, modifying, or interfering with any other part of the enclosure or internal components voids the warranty.
6. International Returns and Warranty Claims
International customers are eligible for returns and warranty coverage under this Policy; however:
All international shipping, duties, taxes, and fees are the customer’s responsibility
Motion Horizons LLC is not responsible for customs delays or fees
Returned Products must comply with all applicable import/export laws
7. Exclusions and Limitations
This Policy applies only to Products purchased directly from Motion Horizons LLC. Products purchased from unauthorized sellers are not covered.
This Policy does not cover normal wear that does not affect functionality.
8. How to Request a Return or Warranty Service
To initiate a return, warranty claim, or request an extended evaluation window, contact us at:
Email: info@bolthunter.io
Please include:
Your order number or proof of purchase
A description of the issue or request
Photos or additional information if requested
9. Limitation of Liability
This Policy is subject to the limitations of liability and disclaimers set forth in our Terms of Use. To the maximum extent permitted by law, Motion Horizons LLC shall not be liable for indirect, incidental, or consequential damages.
10. Governing Law
This Policy is governed by the laws of the State of California, without regard to conflict-of-law principles.